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Customer Protection

Refund & Cancellation Policy

Last Updated: March 2026 | Effective Date: March 2026

1. Our 30-Day Money-Back Guarantee

At AI PDF Launchpad, we stand behind the quality and practical value of our digital templates, prompts, and faceless systems. As advertised on our campaign landing page, every purchase is protected by our transparent 30-Day Refund Policy.

🛡️ 100% Risk-Free for 30 Days

If you purchase AI PDF Launchpad and find that the system does not match the description or doesn't suit your goals, you are entitled to request a full refund within 30 calendar days of your initial purchase date.

2. Refund Eligibility Criteria

To be eligible for a refund under our guarantee:

  • Your request must be submitted within 30 days from the exact date and time of purchase.
  • You must provide the original transaction details (Order ID, Payment ID, or the registered email address used on Razorpay).
  • We welcome brief feedback on why the product didn't work for you so our product team can continue improving future updates.

3. How to Request a Refund (Step-by-Step)

  1. Send an email to support@aipdflaunchpad.com or use our Contact Us Form.
  2. Use the email subject line: Refund Request - [Your Order ID].
  3. Include your full name and registered email address.
  4. Our support team will review and approve your request within 24 to 48 business hours.

4. Refund Processing Timeline

Once your refund is approved, it is immediately initiated via our payment gateway (Razorpay) back to your original mode of payment:

UPI Payments (GPay, PhonePe, Paytm) Usually credited within 24 to 48 hours.
Debit & Credit Cards Reflected on your statement within 5 to 7 banking days.
Net Banking Usually processed within 3 to 5 banking days.
Wallets (Paytm, Mobikwik) Usually credited within 24 to 48 hours.

5. Cancellation Policy

Because AI PDF Launchpad is an immediate-access digital product, access credentials and files are delivered automatically upon payment. Therefore, traditional "order cancellations prior to delivery" do not apply. However, our 30-Day Refund Guarantee completely covers you after delivery.

6. Chargebacks & Payment Disputes

We kindly request that customers contact our customer support team directly before raising a dispute or chargeback with their bank. Bank disputes can take 30 to 90 days to settle, whereas our direct refund process is typically completed within 5 to 7 business days.

7. Help & Support Contacts

For any questions regarding refunds, cancellations, or billing queries, please contact:

Email: support@aipdflaunchpad.com
Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST
Turnaround: Within 24 hours